Traditionally, fleets have handled roadside service responsibility in-house. With fuel costs, tighter EPA restrictions on exhaust, and more stringent just-in-time delivery windows, more and more fleets are outsourcing their maintenance and service functions. So when trucking companies ask, “Does it make sense that we handle our roadside assistance needs in-house?” RoadsideMASTERS.com, the leading provider in Emergency Roadside Service Membership Program geared towards the heavy duty segment, answers “no”, and here’s why.